Included Features
Free Voice MailAllows a caller to leave a message when you do not answer your phone.
Free Caller IDGives you the ability to identify the caller before answering the phone.
Free 3-Way CallingAdd a third party to an existing call.
Free Nationwide Long DistanceFrom the home area, call any exchange in the United States with no long distance charges.
Bonus Features
Nquire / 411 Directory Assistance$1.50/use
National directory assistance for driving directions, movie listings, phone numbers and much more. Simply dial $!! from your wireless phone.
Quik|TxT 300$7.95/month
Receive 300 outgoing and unlimited incoming messages each month. It's a fun, easy and quick way to stay in touch!
By using the Pay-As-You-Go wireless service, you agree to the following terms and conditions.
An E911 compliant-CDMA phone, compatible with Cellcom's network, is required. A $30 line set-up fee and minimum initial balance of $15 apply. Account deposits are nontransferrable and nonrefundable. Account deposits expire after 31 days. Any unused account balance is forfeited upon expiration.
Account must replenish every 31 days or service will be interrupted. As a result of non-replenishment your account will expire. Pay-As-You-Go accounts will cancel 30 days after expiration. A line set-up fee and new wireless phone number will be required to reactivate service. Account balance may not exceed $750.
Replenishments: You can purchase more minutes at anytime. Minimum replenishment is $15. To replenish:
1.) Visit any Cellcom retail or Pay-As-You-Go authorized agent.
2.) Dial #233 from your wireless phone. You will need to have a credit or debit card set up on your wireless account.
3.) Autopay by having your debit or credit card automatically debited on the first day of the month.
Checking Your Balance: To check your account balance, call #369 from your wireless phone. You will automatically be alerted when your account reaches a $5 balance.
Charges: Airtime is billed in 60 second increments. Night and weekend hours are Monday through Friday 9:00 p.m. to 5:59 a.m. and all day Saturday and Sunday. A minimum account balance is required to receive free Night and Weekend Minutes and Quik|TxT 300 Messages package. Service on these two features will be interrupted if you do not maintain the required minimum account balance. Nquire/411 Directory Assistance calls are charged $1.50 plus airtime. Standard airtime charges apply to all toll free calls. Rates are valid only in the designated home calling area.
Voice Mail: Cellcom reserves the right to deactivate any voice mailbox that has not been initialized within 60 days of activation or any mailbox that has not had any messages for over 60 days. Voice mail subscribers receive two call forwarding features at no additional charge. Applicable airtime charges apply when receiving and checking voice mail messages. Account must maintain a minimum balance for Voice Mail message deposit and retrieval.
Quik|TxT Messaging: Text messaging capable phone required. To receive information from the internet, you must sign-up with a third party provider. Messages can be sent and received when using the Cellcom network and select partner networks while roaming. While roaming, functionality may vary. Ability to receive messages in any geographic area is not an indication that you can send messages. There is no guarantee of actual delivery or delivery within a specific period of time. If your phone is turned off, your phone's memory is full or you are outside the service area, the network will store and re-send any messages for up to 72 hours. Messages not delivered after 72 hours will be deleted. Maximum outgoing message length is 160 characters, which includes the header, name, call back number and e-mail address. Any incoming messages over 160 characters will be split into multiple messages. Any characters over the maximum will be split into multiple messages. Messages will delete after 640 characters, which exceeds message capacity. Cellcom cannot guarantee that you will not receive unsolicited messages. Without Cellcom's permission or your knowledge, your telephone number and/or message may be intercepted by third parties. Use of Quik|TxT messaging is subject to the
Data Acceptable Use Policy.
Coverage Maps: Coverage maps indicate where rates apply and may not depict actual service availability or wireless coverage. Coverage areas depicted are approximate. To inquire about specific service availability in a geographic area, contact Cellcom's customer service at (800) 309-9911. Geographic terrain, weather conditions, and type of equipment may affect cellular coverage. Wireless service is subject to technological limitations, including capacity and tower availability. For your security, when you are roaming off Cellcom's network and placing a call, you will be required to dial the ten digit number twice.
30 Day Guarantee: If for any reason you're not completely satisfied with Cellcom's service, simply return the equipment within 30 days of purchase for a full refund of equipment. See 30 day return policy brochure for details. You will be responsible to pay for all services used, taxes, line set-up fees and other charges to your account. All account deposits are non-refundable.
Taxes and Other Charges: Taxes on equipment and other charges may apply.
A Federal Regulatory Fee and Other Recovery Fee will be charged on all rate plans. This charge is associated with the cost of administering and complying with government-mandated programs such as Wireless Number Pooling, TTY (Text Telephone), CALEA (Communication Assistance for Law Enforcement Act) and Wireless Number Portability. A USF (Universal Service Fund) will be charged on all rate plans. An early termination fee of $200 may be charged. An E911 fee will be charged on all rate plans.
Other Important Information: Cellcom reserves the right, without notice, to change rates and coverage areas that do not adversely impact the consumer. In all other situations, a notice will be given.
To maintain or improve wireless service, to prevent fraud or for other business reasons, Cellcom can restrict or modify your service without notice if: (a) you make a false statement to us; (b) you interfere with our customer service or other business operations; (c) you breach any part of this agreement; (d) we believe your service is being misused or used by anyone for unlawful activity; (e) we believe your wireless phone or telephone number has been stolen or tampered with; or (f) the use of your service adversely affects service to other customers.
