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We limit the information collected about you to what is needed for conducting business and offering products and services that might be of interest to you. You may choose to provide individually-identifiable information (such as name, address, telephone number or e-mail address) to Cellcom in a number of ways through our web site - by sending us e-mail, applying for a job, etc.
We do not collect individually identifiable information from you unless you provide it to us, or sell the names and addresses of visitors to our site to unaffiliated suppliers, without providing information on that disclosure where the individually identifiable information is collected.
We do collect, maintain and use customer information as necessary to provide the most helpful and targeted products and services to meet customers' needs (e.g. customer care or new products or services). We also honor customers' requests to remove their names from our telephone or mail solicitation lists using reasonable efforts to delete the information from existing files. Please contact us to make such a request. When undertaking projects with other companies, we provide access to customer information with an understanding that our business partners will also treat the information with respect for privacy concerns.
Because we appreciate the trust you have placed in us, we continually look for ways to enhance that business relationship. So from time to time, we may let you know about a product or service. Using the information you have provided to us, we strive to limit our offers to those we think you would appreciate receiving. We want every contact you have with us to be a positive experience. So if you would prefer not to receive these value-added services, offers and opportunities, please contact us.
In addition to individually identifiable information, we may collect information automatically when a visitor enters the Cellcom site, such as the domain name, browser, the type of computer operating system, information about the web page from which the visitor linked to the site, and time spent on different pages within the site. We may use this information to evaluate and improve the site, and may share the information with business partners and others.
Children should consult with their parents or guardian before furnishing any data to us. We believe that parents should supervise their children's on-line activities and may consider using one of a number of available parental control tools that provide a child-friendly on-line environment and can prevent children from disclosing individually identifiable information without parental consent. If a child has provided individually identifiable information without the consent of a parent or guardian, that parent or guardian should just contact us to request that the information be deleted from our records.
Cellcom strives to only form partnerships with companies with an understanding that our business partners will treat our customers with respect with regard to privacy concerns. However, Cellcom is not responsible for content or privacy policies of other sites. You should keep this in mind when accessing sites through links on Cellcom's website.
We will constantly strive to improve the services we may offer, and may update this privacy statement from time to time in connection with that effort. We reserve the right to expand our capabilities for information collection and use, and may change our policies along with this privacy statement at any time.
Important Information
Quik|TxT Messaging:
Text messaging capable phone required. To receive information from the internet, you must sign-up with a third party provider. Messages can be sent and received when using the Cellcom network and select partner networks while roaming. While roaming, functionality may vary. Ability to receive messages in any geographic area is not an indication that you can send messages. There is no guarantee of actual delivery or delivery within a specific period of time. If your phone is turned off, your phone's memory is full or you are outside the service area, the network will store and re-send any messages for up to 72 hours. Messages not delivered after 72 hours will be deleted. Maximum outgoing message length is 160 characters, which includes the header, name, call back number and e-mail address. Any incoming messages over 160 characters will be split into multiple messages. Any characters over the maximum will be split into multiple messages. Messages will delete after 640 characters, which exceeds message capacity. Cellcom cannot guarantee that you will not receive unsolicited messages. Without Cellcom's permission or your knowledge, your telephone number and/or message may be intercepted by third parties. Terms and condition of Cellcom service agreement apply. Rates may not apply to prepaid service.
Xtras Data Services - Important Information & Acceptable Use Policy
Requires a compatible phone for feature use. Not all features are capable with all devices. Owner is responsible for all data charges. Data use applies to all browsing, downloads and sent and received messages. Data use allowance and overage rates depend on the service plan selected. All data use is billed in kilobytes with each session rounded to the next highest kilobyte. Service is only available when accessing a tower that is data enabled.
Picture/Video Messaging:
Without a picture package subscription, picture messages sent or received will be charged $0.25 per message. Sending and receiving picture messages is only available in the Xtras coverage area. Charges will apply for picture messages sent from your phone, even if not delivered to the intended recipient due to system or compatibility issues. Picture messages sent to your phone will incur no charges unless you download them.
BREW:
Customers not subscribed to a Cellcom Xtras data plan will incur a $4.50 BREW activation fee (this is a one time fee) after the first billable BREW download. Ringtones can only be downloaded with a BREW capable phone. Downloaded applications cannot be transferred if phone is returned, upgraded, exchanged, lost or stolen. Not all BREW applications are available on all BREW phones. BREW is a trademark of QUALCOMM, Inc.
Information & Content:
CELLCOM IS NOT A PUBLISHER OF THIRD-PARTY INFORMATION OR CONTENT AND IS NOT RESPONSIBLE FOR ANY OPINIONS, ADVICE, STATEMENTS, OR OTHER INFORMATION, SERVICES OR GOODS PROVIDED BY THIRD PARTIES. Any information you involuntarily or voluntarily provide third parties is governed by their policies. Neither Cellcom nor its content providers, service providers or other third parties shall be liable to you for any loss or injury arising out of or caused, in whole or in part, by any information acquired through the Service. You acknowledge that every business or personal decision, to some degree or another, represents an assumption of risk, and that neither Cellcom nor its content and service providers or suppliers, in providing access to information, underwrites, can underwrite, or assumes your risk in any manner whatsoever.
Permissible Uses:
Data Service sessions may be conducted only for the following purposes: (i) Internet browsing; (ii) email; and (iii) corporate intranet access (including access to corporate email, customer relationship management, sales force automation, and field service automation applications).
Prohibited Uses:
Unless specifically outlined by your rate plan, prohibited uses include, but are not limited to, using Services: (i) with server devices or with host computer applications, including, without limitation, Web camera posts or broadcasts, continuous file transfers, automatic data feeds, telemetry applications, automated functions or any other machine-to-machine applications; (ii) as substitute or backup for private lines or dedicated data connections; (iii) for Voice over IP; (iv) in conjunction with WWAN or other applications or devices which aggregate usage from multiple sources prior to transmission; (v) using the Services for any activity that adversely affects the ability of other people or systems to use either the Services or other parties' Internet-based resources including, but not limited to excessive consumption of network or system resources (whether intentional or unintentional) and "denial of service" (DoS) attacks against another network host or individual user; (vi) interference with or disruption of other network users, network services or network equipment; (vii) for uploading, downloading or streaming of video content (e.g. movies, TV), music or games; (viii) for any applications that tether the device (through use of, including without limitation, connection kits, other phone/PDA-to-computer accessories, Bluetooth or any other wireless technology) to laptops, PCs, or other equipment for any purpose; (ix) as a medium to distribute mass, unsolicited or otherwise unlawful mail and/or content . Service is not intended to provide full-time connections, and the Service may be discontinued after a significant period of inactivity or after sessions of excessive usage. Cellcom reserves the right to (i) limit throughput or amount of data transferred, deny Service and/or terminate Service, without notice, to anyone it believes is using the Service in any manner prohibited above or whose usage adversely impacts its network or service levels and (ii) protect its network from harm, which may impact legitimate data flows. You may not send solicitations to Cellcom subscribers without their consent. You may not use the Services other than as intended by Cellcom and applicable law. Plans are for individual use only and are not for resale. While in a data session, you will be unable to make/receive voice calls. Cellcom reserves the right to limit throughput speed or immediately terminate the service of any such person without notice if any line of service uses: (i) more than 5 GB of data in a given month and is presumed to be using the service in a manner prohibited above; (ii) 50% or more of its data usage off of the Cellcom network in any 30 day period.
Security:
CELLCOM DOES NOT GUARANTEE SECURITY. If you use your device to access company email or information, it is your responsibility to ensure your use complies with your company's internal IT and security procedures. Cellcom recommends the use of firewall, Anti-Virus, Anti-Spam, Anti-Spyware & Anti-Malware hardware/software.
RIM® BlackBerry®
Customer's activation, use, and/or continued possession of any hardware, software, and/or services (collectively, "Equipment and Services") received from New-Cell, Inc. or any of its subsidiaries or affiliates (collectively, "Cellcom") constitutes Customer's certification to Cellcom that the Equipment and Services will not be imported, used, exported, transferred, or re-exported except in compliance with the laws and regulations of the national and/or other government authorities with authority over the country(ies) and/or territory(ies) from which the Equipment and Services are being exported or to which the Equipment and Services are being imported (collectively, the "Government Authority(ies)"). Without limitation, the Equipment and Services will not be exported: (a) to any country subject to UN Security Council embargo or action; (b) to countries subject to U.S. economic sanctions and embargoes; and/or (c) to persons or entities prohibited from receiving U.S. exports or U.S.-origin items. In addition, Customer certifies that Customer will not use the Equipment and Services in the development, production, handling, maintenance, storage, detection,identification, or dissemination of chemical, biological, or nuclear weapons or their missile delivery systems, or of materials or equipment that could be used in such weapons or their missile delivery systems, or resell or export to any person or entity involved in such activity.
Customer will defend and indemnify Cellcom against all claims, actions, judgments, damages, fines, costs, and other expenses (including reasonable lawyer's fees and disbursements (collectively, the "Export Related Claims") arising out of Customer's failure to comply with the requirements of this Acceptable Use Policy and the certifications and commitments contained herein. For avoidance of doubt, Export Related Claims shall include regulatory enforcement proceedings initiated by any Government Authority and the costs thereof. In relation to any Export Related Claim: (a) Cellcom shall have sole control of the defense and/or settlement thereof; (b) Customer shall furnish to Cellcom on request all information in Customer's possession or control for such defense; and (c) Customer shall cooperate with Cellcom in the defense of such claims as requested by Cellcom. Research InMotion, the RIM logo, BlackBerry, the BlackBerry logo and SureType are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries - these and other marks of Research In Motion Limited are used under license.
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