Keeping Everyone Safe and Healthy
We’re committed to protecting our employees and our community. Many of our employees are working remotely. We’re using technology to avoid unnecessary face-to-face contact and to continue business operations. We’ve also temporarily moved some of our employees to other locations to create greater social distancing across teams.
Protecting Yourself and Your Loved Ones
The Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) are advising the general public to wash their hands often and disinfect frequently touched objects and surfaces. We highly encourage you to regularly sanitize your cellphone without damaging it.
Here is how you can clean your phone according to manufacturer suggestions:
Warm water and soap on a damp microfiber cloth is the recommended method of cleaning your smartphone, while being mindful of not exposing any openings to moisture.
Apple has okayed the use of 70% isopropyl alcohol wipes or Clorox disinfecting wipes. https://support.apple.com/en-us/HT207123
Avoid aerosol sprays, bleaches and anything abrasive.
Protect Yourself from Phone, Email and Online Scams Related to COVID-19.
Scammers are taking advantage of the feeling of uncertainty and are sending malicious emails, calls and texts about COVID-19. We encourage customers to be vigilant and protect their personal information. The FCC and FTC offer the following tips:
- Whether via call, text, or email, do not give personal information to anyone you don’t know, and do not click on text or email links that seem suspicious. They could contain malware.
- Watch for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or experts saying that have information about the virus. For the most up-to-date information about COVID-19, visit the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).
- Ignore online offers for vaccinations and home test kits. There currently are no vaccines, prescription or over-the-counter products available to treat or cure COVID-19, and no FDA-authorized home test kits.
- Before you make a donation to help fight COVID-19, do your homework. If someone wants donations in cash, by gift card, or by wiring money, don't do it.
- Hang up on robocalls. Don’t press any numbers. Scammers are using illegal robocalls to pitch everything from scam Coronavirus treatments to work-at-home schemes. The recording might say that pressing a number will let you speak to a live operator or remove you from their call list, but it might lead to more robocalls, instead.
- Know who you’re buying from. Online sellers may claim to have in-demand products, like cleaning, household, and health and medical supplies when, in fact, they don’t.
- Visit the FCC website for examples of some specific scams that have been reported.