We connect, inform and entertain families.
Get all the services you want at a great price! Cellcom offers big company technology with dedicated attention from your friends and neighbors here in Northeast Wisconsin.
Get the fastest internet speeds available. Enjoy sports, movies and your favorite shows with crystal-clear digital TV. Keep completely connected with cellular service while you're on the move. Enjoy outstanding home phone sound quality, reliability and total control.
All Cellcom products are backed by our local, caring, personalized customer service.
For more information, visit us at our Shawano retail location at 511 N. Main Street, contact a friendly Cellcom customer service representative at 715-851-7350 or email us at shawano@cellcom.com.
Fiber-Fast Internet
High-speed, low hassle, and the online access you need — all for a great price. Stay in touch with family and friends online with incredible connection speed. Share pictures of the kids, download your favorite movies, chat with loved ones via Webcam, and handle your online banking with ease.
When it's time to drop your dropped connections, it's time for Cellcom home internet.
Blazing-fast, high-speed internet
Reliable connectivity
Responsive customer support
That's what you get with Cellcom fiber-fast internet.
More to Love
Speeds you need • High-speed data allowance—No data overages
• Plans starting at $39.95 •
Get an addtional $5/mo discount if you have Cellcom wireless mobility plans
Up to
1GB/100 Mbps
Only $99.95*/month
12-month pricing guarantee*
Next Generation Gigabit
SmartHome, Streaming and Gaming
Benefits:
- Up to 100 Mbps uploads.
- HD video, pro-level gaming and immersive media.
- Multi-device connected smarthomes.
- No throttling.
- No data caps.
*12-month pricing guarantee. Internet price increases $10/month on month 13. Pricing does not include required $5.95/month internet gateway.
Up to
500/50 Mbps
Only $59.95*/month
12-month pricing guarantee*
Perfect for your general streaming needs
Benefits:
- Up to 50 Mbps uploads.
- HD video, binge streaming and multiplayer gaming.
- Multiple users.
- No throttling.
- No data caps.
*12-month pricing guarantee. Internet price increases $10/month on month 13. Pricing does not include required $5.95/month internet gateway.
Up to
250/20 Mbps
Only $39.95*/month
12-month pricing guarantee*
Basic Internet
Value Price
Benefits:
- Up to 20 Mbps uploads.
- HD video, binge streaming and multiplayer gaming.
- Multiple users.
- No throttling.
- No data caps.
*12-month pricing guarantee. Internet price increases $10/month on month 13. Pricing does not include required $5.95/month internet gateway.
Internet Gateway (required with Fiber-Fast internet service)
Allows you the ease of accessing multiple mobile devices most anywhere in your home. Internet gateways allow you roaming access within your home for many Wi-Fi enabled devices including smartphones, tablets, laptops and more — $5.95 per month.
What to know about Wi-Fi services? Learn more here.
Extended Home Wi-Fi
Mesh Wi-Fi brings internet dead zones to life.
The dreaded internet dead zone. It’s the spot where you just can’t seem to connect. Extend your Wi-Fi range and revive lost connections with Cellcom’s mesh Wi-Fi system. Our Extended Home Wi-Fi can strengthen internet connections in dead zones so you can surf, stream or game in and around your house.
How to Use a Wi-Fi Extender
It gets you connected inside and out.
While your high-speed internet might work perfectly in your home office or living room, a Wi-Fi extender helps you check your social feed while lounging on the patio, stream a movie while lying in bed or watch a how-to video in the garage. It’s all possible when you extend the range with our mesh Wi-Fi.
Only $6.95 per Month!
We help you connect a network of devices that covers your whole home, from top to bottom, around every corner. Connect and set up each of your devices to the Wi-Fi satellite one time and the device will automatically connect to the best Wi-Fi signal in your home. Extended Home Wi-Fi works together wtih your Cellcom internet service so you have access to Wi-Fi throughout your entire home.
How Do Wi-Fi Extenders Work?
Get the skinny on better Wi-Fi.
Is your standard wi-fi signal not covering all the areas of your home? Standard Wi-Fi signal can be impacted by walls, floors and doors. Smart devices, baby monitors and microwaves can also wreak havoc on connections.
We can help! Cellcom’s Extended Home Wi-Fi solution can help enhance the signal from your standard Wi-Fi’s reach. While others call this product a Wi-Fi extender (or Wi-Fi booster or Wi-Fi repeater), Cellcom offers a stronger option.
OURS
A mesh Wi-Fi system taps into the best Wi-Fi available.
What this means
Your device automatically connects to the best signal, whether that’s the original gateway or a mesh unit.
THEIRS
Wi-Fi extenders rebroadcasts Wi-Fi.
What this means
Every time you enter a dead zone, you need to reconnect.
Cellcom’s mesh Wi-Fi system helps to make your signal stronger where you need it most. The garage and the back bedrooms, no problem! Need more coverage across your home, we can help determine if one or more mesh W-Fi extensions will be needed. Plus, our mesh units can be wirelessly connected over dedicated Wi-Fi backhaul or connected to an ethernet cord.
Why Choose Cellcom
The best mesh Wi-Fi system comes with so much more.
Sure, you can buy your own Wi-Fi extender. But that could cost you hundreds up front. Plus, installation and troubleshooting are up to you. With Cellcom, you have the option for us to install the device or to install it yourself. And should you ever need help, we’re just a local phone call away. Our live technicians will troubleshoot connection issues remotely through our support software. We’ll never leave you hanging.
So, don’t let walls, doors and floors come between you and your internet connection. Extend your range with Cellcom’s Extended Home Wi-Fi.
What to know about Wi-Fi services? Learn more here.
Digital TV
Digital TV is better than anything you’ve seen. Movie-quality pictures and crystal-clear sound.
With Cellcom Digital TV, you can choose from 250+ popular channels, including local. Record and save your favorite programs with our optional digital video recorder (DVR), or add high definition (HD) to make it feel like you’re at the game or in the theater. Plus, add premium digital channels for the ultimate movie experience at home.
Tier 2 HD Digital TV
$127.95*/month
The best TV has to offer!
- Over 230 channels!
- All your favorites and HD too
- Add on Premium Channel Packages
*Requires choice of set top box.
Tier 1 HD Digital TV
$106.95*/month
Crystal clear audio and video!
- Over 180 channels!
- Programs for all family members
- Add on Premium Channel Packages
*Requires choice of set top box.
Basic HD
$33.95*/month
Low Cost Option!
- Over 50 channels!
- Local Channels in HD
- Basic Entertainment
*Requires choice of set top box.
Premium Channel Packages
Add any or all of the premium channels to your Tier 2 HD or Tier 1 HD Digital TV package.
-
Pick 2 packages for $31.95/month
-
Pick 3 packages for $41.95/month
-
Pick 4 packages for $51.95/month
HBO
HBO, HBO2, HBO Signature, HBO Family, HBO Comedy, HBO Zone and HBO Latino – $16.95/month
Cinemax
MAX, MoreMAX, ActionMAX, ThrillerMAX, WMAX, @MAX, 5 StarMAX and OuterMAX – $16.95/month
Showtime
Showtime, ShowToo, Showcase, Show Next, Showtime Family, Showtime Women, Showtime Extreme, Showtime Beyond, The Movie Channel, TMC Extra and FLIX – $16.95/month
Encore/Starz!
Encore, Encore Action, Encore Drama, Encore Love, Encore Mystery, Encore Family, Encore Western, Starz, Starz Cinema, Starz Comedy, Starz Edge, Starz in Black, Starz MoviePlex and Starz Kids & Family – $16.95/month
WatchTVEverywhere
Free to Digital TV customers. Watch TV on your laptop, PC, iPad, iPhone or Android device. Learn more about WTVE.
View the complete Cellcom Digital TV channel guide.
Equipment
Set Top Boxes (per box) — $10.00/month
DVR Service (per DVR) — $6.95/month
Whole Home Add-On to DVR Service (requires Set Top Box per room) — $3.00/month
Narration Guide Information and Support
Cellom offers text-to-speech services on the IPTV channel guides to provide accessibility options for our customers who are blind or visually impaired.
For more information or to request a Cellcom audible text-to-speech device:
Call: 800-826-5215
Email: shawano@cellcom.com
-
How to Enable/Disable Narration Guide
The audible text-to-speech is currently available only on the Amino 650 Set Top Box. This feature will read the title, channel number and network, and rating as you change the channel or as you scroll over a new selection in the guide. The functionality also speaks the numbers as they are entered into the remote both inside and outside of the guide. The feature audibly states "Exit" as you hit exit to leave the guide.
To Enable/Disable:
- Press MENU button on your remote control.
- Select SETTINGS from the Main Menu.
- Enter PASSWORD (normally “0”) and hit OK button on remote.
- Scroll down to HARDWARE SETTINGS.
- Scroll down to TEXT-TO-SPEECH and hit OK on remote.
- Scroll up or down to ENABLE or DISABLE the feature.
- Press OK button on remote when you have made your selection.
- Scroll down to SUBMIT and press OK on the remote.
- You will get a message stating “Data is submitted and saved!” Press OK on your remote to close that window.
- Scroll down to EXIT and press OK on remote to exit Menu.
Home Phone
A home phone line is an essential part of your family's ability to communicate. Long conversations with Grandma and Grandpa, or catching up with Aunt Sally are a breeze with a Cellcom home phone. Our home phone service offers peace of mind knowing your family always has access to emergency services. Features may vary depending on your location.
Add Talk Unlimited to any TV and Fiber-Fast Internet package for only $9.95/month
*Unlimited calling excludes Alaska and Hawaii
Go ahead; talk until your voice gives way. The Cellcom Talk Unlimited Plan allows you to call just about anywhere for free. So, if you have family living outside of the community, kids in college, or just love to talk to anyone willing to listen, the Talk Unlimited Plan is for you.
This plan lives up to its name! It covers all the basics and delivers lots of convenient calling features for households that like to talk without the worry of extra charges. Its all-inclusive monthly price includes:
- Local line
- Unlimited local calling
- Unlimited minutes of Extended Community Calling
- Unlimited long distance calling*
- Caller ID with Name
- Call Waiting
- Caller ID on Call Waiting
- FCC Charge included
Lifeline Services
Cellcom wants to help you stay connected no matter the circumstances. That's why Cellcom offers a Lifeline plan for Internet Service — a federally subsidized program that provides services to qualified low-income individuals. This is not a free service. Lifeline customers do receive a reduced rate on their fixed services. For more information about Lifeline Assistance from Cellcom, call 800-826-5215.
Who is Eligible
To qualify for Lifeline, you must participate in one of the following Federal Programs or through your income (annual income must be at or below 135% of the Federal Poverty Guidelines):
- Supplemental Nutrition Assistance Program (SNAP)
- Supplemental Social Security (SSI)
- Medicaid
- Federal Public Housing Assistance (FPHA)
- Veterans Pension or Survivors Benefit Programs
An eligible resident living on Federally Recognized Tribal Lands who participates in one of the following Federal Assistance Programs shall also qualify for Enhanced Tribal Lifeline and Tribal Link-Up Assistance:
- Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance for Needy Family (Tribal TANF)
- Head Start
- Food Distribution Program on Indian Reservations (FDPIR)
Lifeline is limited to one eligible discount per household.
How to Apply
To apply for Lifeline, go to the Lifeline National Verifier online at CheckLifeline.org or call the Lifeline Support Center at 800-234-9473. You may also print the application below.
Lifeline Application
If you cannot print the application, please call 800-826-5215 and we will mail an application to you.
Mail the completed application and documentation to:
USAC
Lifeline Support Center
PO Box 7081
London, KY 40742
Once the National Verifier approves your Lifeline eligibility, please call us at 800-826-5215 to discuss the Shawano Services available.
Available Plans
Up to
1GB/100 Mbps
Next generation Gigabit SmartHome, streaming and gaming.
Perfect for:
- No contract required.
- Hassle free streaming on multiple devices.
- Connect your smart home devices.
- Easy transferring of large files.
- Video conferencing on multiple devices – great for work at home!
Pricing Details
| $74.95/mo. |
Lifeline customers |
|---|
| $72.83/mo. |
Tribal Lifeline customers |
|---|
Up to
500/50 Mbps
Perfect for your general streaming needs.
Perfect for:
- Basic Wi-Fi included with the equipment we install.
- No contract required.
- Streaming on 2-4 devices.
- Binge watch the shows you love.
- Video conferencing.
Pricing Details
| $34.95/mo. |
Lifeline customers |
|---|
| $32.83/mo. |
Tribal Lifeline customers |
|---|
Up to
250/20 Mbps
Basic Internet at a value price.
Perfect for:
- Up to 20 Mbps uploads.
- HD video, binge streaming and multiplayer gaming.
- Multiple users.
- No throttling.
- No data caps.
Pricing Details
| $14.95/mo. |
Lifeline customers |
|---|
| $12.83/mo. |
Tribal Lifeline customers |
|---|
Equipment
Internet Gateway: $5.95/month
Installation without contract: $50.00
* Pricing above does not include required internet gateway charged at $5.95/month. The gateway allows you the ease of accessing multiple devices in your home with basic Wi-Fi service.
Emergency Broadband Benefit Program
The Emergency Broadband Benefit Program is an FCC program to help households struggling to pay for internet service during the pandemic. This new benefit will connect eligible households to job, critical healthcare services, and virtual classrooms. Households can receive up to a $50/month discount for broadband services.
Who is Eligible
To receive the eligible service discounts, at least 1 member of their household must meet one of the following:
- Qualifies for the Lifeline Program
- Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, or did so in the 2019-2020 or 2020-2021 school year
- Received a Federal Pell Grand during the current award year
- Experienced a substantial loss of income since February 29, 2020 and the household had a total income in 2020 below $99,000 for single filers and $198,000 for joint filers
How to Apply
Go to the National Verifier online at GetEmergencyBroadband.org or call 833-511-0311. You may also print the Emergency Broadband Benefit Program Application located here.
Mail the completed application and documentation to:
Emergency Broadband Support Center
PO Box 7081
London, KY 40742
Once the National Verifier approves your eligible for the Emergency Broadband Benefit Program, please call us at 800-826-5215 to discuss Cellcom's Internet Service.
Available Plans
Up to
1GB/1000 Mbps
Perfect for:
- No contract required.
- Hassle free streaming on multiple devices.
- Connect your smart home devices.
- Easy transferring of large files.
- Video conferencing on multiple devices – great for work at home!
Monthly Pricing Details
| $49.95 |
Non-Lifeline Qualified Customer |
|---|
| $24.95 |
Lifeline Qualified Customer |
|---|
Up to
500/50 Mbps
Perfect for:
- Basic Wi-Fi included with the equipment we install.
- No contract required.
- Streaming on 2-4 devices.
- Binge watch the shows you love.
- Video conferencing.
Monthly Pricing Details
| $9.95 |
Non-Lifeline Qualified Customer |
|---|
| $0.00 |
Lifeline Qualified Customer |
|---|
Up to
250/20 Mbps
Perfect for:
- Up to 20 Mbps uploads.
- HD video, binge streaming and multiplayer gaming.
- Multiple users.
- No throttling.
- No data caps.
Monthly Pricing Details
| $0.00 |
Non-Lifeline Qualified Customer |
|---|
| $0.00 |
Lifeline Qualified Customer |
|---|
The EBBP is a government program that reduces the customer’s broadband Internet access service bill, is temporary in nature, that the household will be subject to the provider’s undiscounted rates and general terms and conditions at the end of the program if they continue to receive service, that the household may obtain broadband service supported by the EBB Program from any participating provider of their choosing, and that the household may transfer their EBB Program benefit to another provider at any time.
Pricing above does not include required internet gateway charge at $5.95/month. Pricing above does not include equipment, taxes, fees or installation.
Equipment
Internet Gateway: $5.95/month
Installation w/o contract (non-Lifeline): $110.00
Installation w/o contract (Lifeline): $50.00
Installation w/contract: $19.95
Important Information
$10 off pricing is guaranteed for 12 months. Standard rates apply after 12 months.
Contract: No term is required. May choose to accept a contractual term of 12 months. A 12 month term will reduce customer installation price per service and will obligate the customer to contractual obligations including early termination fees.
Any promotional offer requires credit qualification and contract obligation for 12 months.
Termination: Cellcom may terminate the contract and services in the event Customer has an overdue balance for two consecutive months. Customer may terminate the contract prior to the end of the Term by providing written notice to Cellcom accompanied by payment of the applicable early termination fee. See Terms and Conditions.
Internet: Speed based on wired connection. All offers for Internet service list the “up to” maximum speed attainable within the tier purchased. Actual speeds will fluctuate. Subject to geographic availability. Not all Internet tiers are available in all areas. All other equipment and services extra unless included in an offer.
TV Services: Cellcom reserves the right to add, remove, and redesign programming at any time. Digital TV may include outlets with offer. All existing outlets must be pre-wired and TV ready. All other equipment and services extra unless included in an offer.
Equipment: All equipment is property of Cellcom and must be returned upon termination of service(s). Failure to return may result in charges to your account. See Terms and Conditions.
Installation: A one-time setup fee(s) associated with the Services shall include the following:
- Testing of existing customer wiring to each of the terminating Customer Premises Equipment("CPE") devices ordered.
- Installation of wiring or equipment to connect to the terminating CPE devices as defined by the Services descriptions as of the date this Agreement is signed.
Customer is required to have Cellcom equipment in order to receive reliable delivery of Services. Installation does not include any other services unless agreed to by both Cellcom and Customer and evidenced in writing. At a mutually agreeable date and time, Cellcom shall install the Services at the Customer’s premises. Additional services requested or required by Customer will be billed at current rates at the time of request.
30-Day Satisfaction Guarantee: Guarantee is for service charges only. Installation is non-refundable.
All levels of service may not be available in all areas. Programming, pricing, terms and conditions are subject to change. Restrictions apply.
Offer is non-transferrable.
Taxes, fees and equipment are not included in pricing.
