(March 17, 2020) – Internet access is a vital tool for staying connected every day. Amid the COVID-19 (coronavirus) outbreak, it is even more essential to help students continue learning. As Shawano schools leverage virtual learning, Cellcom is committed to supporting its neighbors during these times of uncertainty with free access to fiber-based internet for Shawano households in need. Shawano residents in the Cellcom home internet service area who do not have an existing Cellcom home internet connection can get service and wi-fi free for two months. To enroll, call 715-851-7350. Installation fees will be waved for these households. Cellcom’s home internet service area is within the city limits of Shawano.
Cellcom’s fiber-fast network has unlimited capacity and will not be negatively impacted by the anticipated increased usage by local students and remote workers.
As the community works to limit the spread of the coronavirus, Cellcom is proud to support its community and provide a way for families to stay connected. For the next 60 days, Cellcom will not terminate service of any residential wireless or home internet customers because of inability to pay their bills due to disruptions caused by the coronavirus and any late fees will be waived. This is in cooperation with the Federal Communication Commission (FCC) Keep Americans Connected Pledge.
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We connect, inform and entertain families.
Get all the services you want at a great price! Cellcom offers big company technology with dedicated attention from your friends and neighbors here in Northeast Wisconsin.
Get the fastest internet speeds available. Enjoy sports, movies and your favorite shows with crystal-clear digital TV. Keep completely connected with cellular service while you're on the move. Enjoy outstanding home phone sound quality, reliability and total control.
All Cellcom products are backed by our local, caring, personalized customer service.
For more information, visit us at our Shawano retail location at 511 N. Main Street, contact a friendly Cellcom customer service representative at 715-851-7350 or email us at shawano@cellcom.com.
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TV
Free Channel Previews During COVID-19 outbreak
To provide you with the entertainment and news during these difficult times, we’ve worked with our many TV channel partners to bring several free previews to customers who do not currently receive those channels on our current digital channel lineup. We hope that expanding these programming options will provide even more hours of entertainment for our customers who stuck at home due to COVID-19 outbreak. More than 20 free previews of movie channels, news channels and more are available. Free Channel Preview Guide
Digital TV is better than anything you’ve seen. Movie-quality pictures and crystal-clear sound. With Cellcom Digital TV, you can choose from 250+ popular channels, including local. Record and save your favorite programs with our optional digital video recorder (DVR), or add high definition (HD) to make it feel like you’re at the game or in the theater. Plus, add premium digital channels for the ultimate movie experience at home.
WatchTVEverywhere
Free to Digital TV customers. Watch TV on your laptop, PC, iPad, iPhone or Android device. Learn more about WTVE.
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Tier2HD Digital TV
$119.95*/month
All your favorites and HD too!
The best TV has to offer!
Channels are delivered via a cutting-edge technology and delivery system.
- Pick 2 packages for $31.95/month
- Pick 3 packages for $41.95/month
- Pick 4 packages for $51.95/month
HBO
HBO, HBO2, HBO Signature, HBO Family, HBO Comedy, HBO Zone and HBO Latino – $16.95 per month
Cinemax
MAX, MoreMAX, ActionMAX, ThrillerMAX, WMAX, @MAX, 5 StarMAX and OuterMAX – $16.95 per month
Showtime
Showtime, ShowToo, Showcase, Show Next, Showtime Family, Showtime Women, Showtime Extreme, Showtime Beyond, The Movie Channel, TMC Extra and FLIX – $16.95 per month
Encore/Starz!
Encore, Encore Action, Encore Drama, Encore Love, Encore Mystery, Encore Family, Encore Western, Starz, Starz Cinema, Starz Comedy, Starz Edge, Starz in Black, Starz MoviePlex and Starz Kids & Family – $16.95 per month.
Additional Add-ons to your Digital TV package.
DVR – $6.95
Whole Home DVR – $9.95
*Requires choice of set top box.
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Tier 1 HD Digital TV
$99.95*/month
Programs for all family members
Crystal clear audio and video!
Channels are delivered via a cutting-edge technology and delivery system.
- Pick 2 packages for $31.95/month
- Pick 3 packages for $41.95/month
- Pick 4 packages for $51.95/month
HBO
HBO, HBO2, HBO Signature, HBO Family, HBO Comedy, HBO Zone and HBO Latino – $16.95 per month
Cinemax
MAX, MoreMAX, ActionMAX, ThrillerMAX, WMAX, @MAX, 5 StarMAX and OuterMAX – $16.95 per month
Showtime
Showtime, ShowToo, Showcase, Show Next, Showtime Family, Showtime Women, Showtime Extreme, Showtime Beyond, The Movie Channel, TMC Extra and FLIX – $16.95 per month
Encore/Starz!
Encore, Encore Action, Encore Drama, Encore Love, Encore Mystery, Encore Family, Encore Western, Starz, Starz Cinema, Starz Comedy, Starz Edge, Starz in Black, Starz MoviePlex and Starz Kids & Family – $16.95 per month.
Additional Add-ons to your Digital TV package.
DVR – $6.95
Whole Home DVR – $9.95
*Requires choice of set top box.
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Basic HD
$29.95*/month
Low Cost Option!
– Local Channels in HD
– Requires choice of set top box
– Additional installation fees may apply to install outlets
View the complete Cellcom Digital TV channel guide.
For more information, visit us at our Shawano retail location at 511 N. Main Street, contact a friendly Cellcom customer service representative at 715-851-7350 or email us at shawano@cellcom.com.
Narration Guide Information and Support
Cellom offers text-to-speech services on the IPTV channel guides to provide accessibility options for our customers who are blind or visually impaired.
For more information or to request a Cellcom audible text-to-speech device:
Call: 800-826-5215
Email: shawano@cellcom.com
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How to Enable/Disable Narration Guide
The audible text-to-speech is currently available only on the Amino 650 Set Top Box. This feature will read the title, channel number and network, and rating as you change the channel or as you scroll over a new selection in the guide. The functionality also speaks the numbers as they are entered into the remote both inside and outside of the guide. The feature audibly states "Exit" as you hit exit to leave the guide.
To Enable/Disable:
- Press MENU button on your remote control.
- Select SETTINGS from the Main Menu.
- Enter PASSWORD (normally “0”) and hit OK button on remote.
- Scroll down to HARDWARE SETTINGS.
- Scroll down to TEXT-TO-SPEECH and hit OK on remote.
- Scroll up or down to ENABLE or DISABLE the feature.
- Press OK button on remote when you have made your selection.
- Scroll down to SUBMIT and press OK on the remote.
- You will get a message stating “Data is submitted and saved!” Press OK on your remote to close that window.
- Scroll down to EXIT and press OK on remote to exit Menu.
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Fiber-Fast Internet
High speed, low hassle, and the online access you need — all for a great price. Stay in touch with family and friends online with incredible connection speed. Share pictures of the kids, download your favorite movies, chat with loved ones via Webcam, and handle your online banking with ease.
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Up to 200/20 Mbps
Only $39.95*/month
12-month promotional price*
Do anything, anytime
No limit broadband
Do what you do, better and faster.
Benefits:
- Hassle free browsing, sharing, and streaming.
- Connect your whole home – support multiple devices.
- Perform backups and downloads instantly.
- Serious gaming and game hosting.
- Stream video on multiple devices simultaneously.
- Robust and reliable home office connectivity.
*12-month promotion pricing does not include required $5.95/month internet gateway. New Residential customers only. Non-promotional price – $49.95/month.
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Up to 100/20 Mbps
Only $29.95*/month
12-month promotional price*
Commercial speed
Unbeatable value
Do what you do, better and faster.
Benefits:
- Hassle free browsing, sharing, and streaming.
- Connect your whole home – support multiple devices.
- Perform backups and downloads instantly.
- Serious gaming and game hosting.
- Stream video on multiple devices simultaneously.
- Robust and reliable home office connectivity.
*12-month promotion pricing does not include required $5.95/month internet gateway. New Residential customers only. Non-promotional price – $39.95/month.
Internet Gateway (required with Fiber-Fast internet service)
Allows you the ease of accessing multiple mobile devices most anywhere in your home. Internet gateways allow you roaming access within your home for many Wi-Fi enabled devices including smartphones, tablets, laptops and more — $5.95 per month.
Extended Home Wi-Fi
We help you connect a network of devices that covers your whole home, from top to bottom, around every corner. Connect and set up each of your devices to the Wi-Fi satellite one time and the device will automatically connect to the best Wi-Fi signal in your home. Extended Home Wi-Fi works together wtih your Cellcom internet service so you have access to Wi-Fi throughout your entire home — $6.95 per month.
For more information, visit us at our Shawano retail location at 511 N. Main Street, contact a friendly Cellcom customer service representative at 715-851-7350 or email us at shawano@cellcom.com.
What to know about Wi-Fi services? Learn more here.
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Home Phone
A home phone line is an essential part of your family's ability to communicate. Long conversations with Grandma and Grandpa, or catching up with Aunt Sally are a breeze with a Cellcom home phone. Our home phone service offers peace of mind knowing your family always has access to emergency services. Features may vary depending on your location.
Add Talk Unlimited to any TV and Fiber-Fast Internet package for only $19.95/month
*Unlimited calling excludes Alaska and Hawaii
Go ahead; talk until your voice gives way. The Cellcom Talk Unlimited Plan allows you to call just about anywhere for free. So, if you have family living outside of the community, kids in college, or just love to talk to anyone willing to listen, the Talk Unlimited Plan is for you.
This plan lives up to its name! It covers all the basics and delivers lots of convenient calling features for households that like to talk without the worry of extra charges. Its all-inclusive monthly price includes:
- Local line
- Unlimited local calling
- Unlimited minutes of Extended Community Calling
- Unlimited long distance calling*
- Caller ID with Name
- Call Waiting
- Caller ID on Call Waiting
- FCC Charge included
For more information, visit us at our Shawano retail location at 511 N. Main Street, contact a friendly Cellcom customer service representative at 715-851-7350 or email us at shawano@cellcom.com.
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Equipment
Set Top Boxes (per box) — $10.00/month
DVR Service (per DVR) — $6.95/month
Whole Home Add-On to DVR Service (requires Set Top Box per room) — $3.00/month
Internet Gateway — $5.95/month
For more information, visit us at our Shawano retail location at 511 N. Main Street, contact a friendly Cellcom customer service representative at 715-851-7350 or email us at shawano@cellcom.com.