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Hearing Aid Compatibility Chart

Cellcom offers HAC-compatible handsets and devices in all major price categories. Costs generally correlate with the number of features, but, if through experience, Cellcom finds that a certain handset contains features that work well with hearing aids, such as volume control, it will be labeled accordingly at the "high-end/feature-rich" level for functionality. Cellcom's sales staff is trained to assist all existing and prospective customers looking for a HAC-compliant device/handset. HAC-compatible handsets and devices vary in their inherent "levels of functionality", but typically at least one (1) HAC-compliant handset/device with features and services typical of its price category can be found that meets each customer's price range.

Basic Phone
Basic phones are phones that allow users to perform basic functions such as make and receive calls and send and receive text messages. Some basic phones can also web browse, email and may have a basic camera (1 to 2 mega pixels). Basic phones work mostly on 3G networks.

Smartphone
Smartphones are phones that are powered by operating systems such as Android, iOS, Windows, etc. A smartphone allows users to perform a variety of functions: voice, messaging, web browsing, email, video, camera, application downloads, and more. They operate on 3G and 4G networks.

What does "M" mean?
"M" refers to using the phone with a hearing aid in the microphone setting. The higher the "M" rating, the more likely it is you will be able to use the phone with your hearing aid on the microphone setting. A M3 rating indicates the handset has satisfied the ANSI standard. A M4 rating indicates the handset has exceeded the ANSI standard.

What does "T" mean?
"T" refers to using the hearing aid set on telecoil. The higher the "T" number the more likely you will be able to use the phone with your hearing aid on the telecoil setting. Reduced feedback and reduced background noise are additional benefits of using a hearing aid set on telecoil during phone use. Once mobile phones are rated for telecoil use, to determine the likelihood of successful cell phone use with your hearing aid add the "T" rating number of the cell phone to the "T" rating number of your hearing aid. A T3 rating indicates the handset has satisfied the ANSI standard. A T4 rating indicates the handset has exceeded the ANSI standard.

Smartphones

DeviceRatingFCC ID
Samsung Galaxy A10e M3/T3 A3LSMA102U
Google Pixel 4XL M3/T3 A4RG020J
Google Pixel 4 M3/T3 A4RG020I
Moto E6 XT2005LRA M3/T3 IHDT56YA1
LG Stylo 5 CV7AS LM-Q720M M3/T3 ZNFQ720QM
Apple iPhone 11 M3/T4 BCG-E3309A
Apple iPhone 11 Pro M3/T4 BCG-E3305A
Apple iPhone 11 Pro Max M3/T4 BCG-E3306A
Samsung Galaxy Note10 M4/T3 A3LSMN970U
Samsung Galaxy Note10+ M4/T3 A3LSMN975U
LG G7 Fit LGLMQ850CCOM M4/T3 ZNFQ850QM
LG G8 ThinQ LGLMG820CCOM M4/T3 ZNFG820UM
Moto G7 Power XT1955LRACCOM M4/T3 IHDT56XQ1
Cat S48C M3/T3 ZL5S48C
Samsung Galaxy S10e M4/T3 A3LSMG970U
Samsung Galaxy S10 M4/T3 A3LSMG973U
Samsung Galaxy S10+ M4/T3 A3LSMG975U
Apple iPhone XR M3/T4 BCG-E3220A
Apple iPhone XS M3/T4 BCG-3218A
Apple iPhone XS Max M3/T4 BCG-E3219A
Samsung Galaxy Note9 N960U1 M4/T3 A3LSMN960U
Samsung Galaxy S9 G960U1 M4/T3 A3LSMG960U
Apple iPhone 8 M3/T4 BCG-E3159A
Apple iPhone 8 Plus M3/T4 BCG-E3160A
Samsung Galaxy S8 G950RU M4/T3 A3LSMG950U
Apple iPhone 7 M3/T4 BCG-E3085A
Apple iPhone 7 Plus M3/T4 BCG-E3087A

Basic Phones

DeviceRatingFCC ID
Kyocera DuraXA E4510 M4/T4 V65E4520
LG Fluid II AN170 M4/T4 ZNFVN170

These handsets have been tested and rated for use with hearing aids for some of the wireless technologies that they use. However, there may be some newer wireless technologies used in these phones that have not been tested yet for use with hearing aids. It is important to try the different features of these phones thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of the handset for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

Hearing Aid Compatibility (HAC) for Wireless Devices

Hearing aids do not always function well with wireless handsets. Hearing aids operate by using a microphone to pick up sound waves, converting the sound waves into electrical signals to be amplified. Distortion or amplification of unwanted sound (noise) often occurs.

The FCC's hearing aid compatibility requirements address hearing aids that operate in either of two modes – acoustic coupling ("M" rating) or inductive coupling ("T" rating). Hearing aids operating in acoustic coupling mode receive through a microphone and then amplify all sounds surrounding the user, including both desired sounds, such as a telephone's audio signal, and unwanted ambient noise. Hearing aids operating in inductive coupling mode turn off the microphone to avoid amplifying unwanted ambient noise, instead using a telecoil to receive only audio signal-based magnetic fields generated by inductive coupling-capable telephones. The FCC's "M" and "T" ratings indicate whether a handset can be expected to function well with a hearing aid and are generally marked clearly on the handset packaging. The "M" or "T" rating does not guarantee that the handset will function without distortion or noise, so Cellcom recommends that you test the handset before purchasing.

For more details on Hearing Aid Compatibility and non-Hearing Aid Compatibility devices, visit www.gari.info.

For more information about the wireless HAC rules and service provider obligations, visit www.fcc.gov/general/hearing-aid-compatibility-hac.

Last updated: 09/19/2019

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