These Terms and Conditions apply to your use of a smartwatch on Cellcom’s network or while roaming on another carrier’s network. These Terms are in addition to Cellcom’s Terms and Conditions for Wireless Service (“Wireless Terms”). If there is a conflict between these smartwatch Terms and the Wireless Terms, the Wireless Terms govern.
References to “you” and “your” refer to a Cellcom customer with a smartwatch activated on a Cellcom account. Cellcom may update these smartwatch Terms without notice. Any updates become effective when posted. Your continued use of the smartwatch constitutes acceptance of any updates.
1. Network Requirements
- Your smartwatch uses Cellcom’s Advanced Calling (VoLTE/LTE) network only.
- Smartwatches will not function on 3G or 1X networks.
- When roaming, your smartwatch will only operate on another carrier’s LTE network.
2. Smartwatch For Your Kids Smartwatch Requirements
- Smartwatch For Your Kids smartwatches have their own active phone number and can make/receive calls and messages independently.
- Smartwatch For Your Kids watches must still be paired to a smartphone temporarily for initial activation.
3. Messaging Requirements
- Smartwatch For Your Kids watches receive messages using the watch’s assigned phone number.
4. Billing & Service Features
- You are only allowed to activate the smartwatch on select smartwatch-compatible service plans.
- The smartwatch will appear as a separate line on your invoice with its own telephone number.
- A Smartwatch For Your Kids smartwatch has a usable phone number for calling and messaging.
- Calls and messages to the watch’s phone number are not blocked (except when account-level blocking applies).
5. 911 Calling
- Smartwatch For Your Kids smartwatches can call or message 911 whenever a cellular connection is available.
- 911 should only be used for true emergencies.
- Always provide your location verbally, as the 911 center may not be able to determine your exact location.
6. Billing for Usage
- All calls, messages, and data usage are always billed directly to the smartwatch line.
7. Device Payments & Termination
If your smartwatch is disconnected before being paid in full, you may incur:
- Early termination fees
- Accelerated device payment charges
Unless additional conditions or services on the account prevent these charges.
8. Voicemail
- Smartwatch For Your Kids watches use their own voicemail box tied to their phone number.
9. Safety Notice
Please do not endanger yourself or others by using a smartwatch while driving or during activities requiring full attention.
10. Service Agreement
By purchasing and activating a smartwatch with Cellcom, you agree to monthly charges associated with cellular service. Charges begin on the day of purchase.