Promotions only available to new or qualified customers.
12 Month Agreements: Each Cellcom service requires a consecutive 12 month agreement.
Termination: Cellcom may terminate this Agreement in the event Customer has an overdue balance for two consecutive months. Customer may terminate this Agreement prior to the end of the Term by providing written notice to Cellcom accompanied by payment of the applicable early termination fee listed in this section. The early termination fee is $100 per service.
Broadband Internet Services: All offers for internet service list the “up to” maximum speed attainable when wired connection to our internet gateway is utilized. Actual speeds will fluctuate. Subject to geographic availability. Not all internet tiers are available in all areas.
TV Services: Cellcom reserves the right to add, remove, and redesign programming at any time. Digital TV may include outlets with offer. All existing outlets must be pre-wired and TV ready. All other equipment and services extra unless included in an offer. Business TV services contracted under this service schedule are subject to annual increases, based on programmers’ annual rate increase.
Business Lines: Cellcom reserves the right to limit unlimited long distance calling plans to maximum of 10 lines. When purchasing Unlimited LD business lines, all lines must be Unlimited Business Line. Customers with usage inconsistent with normal commercial voice applications and usage patterns may be required to either select another long-distance plan that charges for all long-distance calls or to cancel service. Should the customer change services, contracts in place will stay in place. Should the customer choose to cancel services, company reserves the right to charge termination fees in the full amount of cancelled services remaining in term. Midsize and Enterprise businesses may not be eligible for Business Lines with Unlimited LD. Solutions such as, but not limited to: PRI, SIP Trunks, Call Centers or exceeding 10 lines may not be eligible for the unlimited business lines. Business customers may not purchase a single Unlimited LD business line for $29.95 without another product such as additional business line, Internet or TV. If the customer is in contract term and customer services drop to only one business line and no other services, customer may be charged ONT equipment charges plus the current rate of early term charges.
Equipment: Upon disconnecting service, based upon the service(s) you have with Nsight, an equipment charge of $150 per modem and up to $500 per Set Top Box will be charged to your account. If you return the equipment within 30 days of the disconnection date, the equipment charge(s) will be credited to your account or a refund issued. If the equipment is not returned within 30 days of the disconnection date, no credit or refund will be issued.
Installation: A one-time setup fee(s) associated with the Services shall include the following:
- Testing of existing customer wiring to each of the terminating Customer Premises Equipment("CPE") devices ordered.
- Installation of wiring or equipment to connect to the terminating CPE devices as defined by the Services descriptions as of the date this Agreement is signed.
Customer is required to have Cellcom equipment in order to receive reliable delivery of Services. Cellcom, in its sole discretion, may allow customer-owned equipment to be used with the Services. Installation does not include any other services unless agreed to by both Cellcom and Customer and evidenced in writing. At a mutually agreeable date and time, Cellcom shall install the Services at the Customer’s premises. Additional services requested or required by Customer will be billed at current rates at the time of request.
30-Day Satisfaction Guarantee: Guarantee is for service charges only. Installation is non-refundable.
All levels of service may not be available in all areas. Programming, pricing, terms and conditions are subject to change. Offer is non-transferrable.
Taxes, fees and equipment are not included in pricing.
All promotional offers require 12 month Agreement and credit qualification. At the end of promotional period(s) then-current price(s) will apply.