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We're Here to Help!

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Call Customer Care

Dial 611 from your Cellcom phone,
Toll-Free: 800-236-0055,
Local: 920-339-4000

Hours:
Monday–Friday: 6:30 am - 10:00 pm
Saturday–Sunday: 7:30 am - 9:00 pm

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Chat Now

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Hours:
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 12:30 PM - 4:00 PM
Sunday: 12:30 PM - 4:00 PM

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Find a location

Payment Address:
P.O. Box 7555
De Pere, WI 54115-7555

Visit our FAQs for answers to common questions. Can't find the answer to your question online? Call, chat, visit one of our locations or email. Please note that account specific questions cannot be addressed via email.


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Our online support resources can help you troubleshoot your device, manage your account, understand your bill and much more at your convenience.

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