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Call Customer Care

Dial 611 from your Cellcom phone
Toll-Free: 800-236-0055
Local: 920-339-4000

Hours:
  • Monday: 6:30 am – 10:00 pm
  • Tuesday: 6:30 am – 10:00 pm
  • Wednesday: 6:30 am – 10:00 pm
  • Thursday: 6:30 am – 10:00 pm
  • Friday: 6:30 am – 10:00 pm
  • Saturday: 7:30 am – 9:00 pm
  • Sunday: 7:30 am – 9:00 pm
Holiday Hours:

Christmas Eve: 6:30 AM – 4:00 PM (12-24)

Christmas Day: Closed (12-25)

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Chat Now

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Hours:
  • Monday: 8:00 am – 8:00 pm
  • Tuesday: 8:00 am – 8:00 pm
  • Wednesday: 8:00 am – 8:00 pm
  • Thursday: 8:00 am – 8:00 pm
  • Friday: 8:00 am – 8:00 pm
  • Saturday: 12:30 pm – 4:00 pm
  • Sunday: 12:30 pm – 4:00 pm
Holiday Hours:

Christmas Eve: 8:00 AM – 4:00 PM (12-24)

Christmas Day: Closed (12-25)

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Find a location

Payment Address:
P.O. Box 7555
De Pere, WI 54115-7555

Visit our FAQs for answers to common questions. Can't find the answer to your question online? Call, chat, visit one of our locations or email. Please note that account specific questions cannot be addressed via email.

Rural Calling Issues

Are you experiencing early or false ringing, or problems completing calls to rural recipients? Click here to get help.


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