Switching is Easy - Let's Walk Through It
Step 1
Step 1
Bring Your Own Device
Bring Your Own Device
Make sure your device is unlocked first, then check to see if the device is compatible with Cellcom's network:
Apple: iPhone Carrier Lock Check Android: Call your current carrier
Find a New Phone
Find a New Phone
Cellcom always comes through with the latest phones, from the new iPhone 17 Pro Max to the Google Pixel 10 Pro. Not only do we carry the best devices, but customers can always find great offers on new devices here.
Additional Lines?
Additional Lines?
Have another cellular device such as a Watch, Tablet, camera, hotspot that you want to bring too? Follow the same steps listed under "bring your own device” for your watch, tablet, camera or other connected device.
Step 2
Step 2
Let's get your number figured out!
Keep Your Number
Keep Your Number
- Confirm your number is portable to a new carrier
- Locate your current providers account number
- Get your Porting Pin from your current carrier
Get a New Number
Get a New Number
Contact your current provider to cancel any existing service.
- You will not be able to keep your number after cancelling service.
Step 3
Step 3
Make sure you're getting your money's worth!
Compare Plans
Compare Plans
With a variety of plans offering different data limits and features, we have options designed to fit your unique lifestyle. Whether you stream, travel, work remotely, or just need the basics, we’ll help you find the plan that makes the most sense for you.
Get Paid to Switch
Get Paid to Switch
Provide proof of your previous device balance or termination charge and we’ll reimburse you.
Trade-in your current phone and find a new one!
Trade-in your current phone and find a new one!
Step 4
Step 4
Now let's get the details wrapped up.
User Account ID and Password
User Account ID and Password
Updating device settings is required to transfer a device to another carrier, these setting often require entering your User Account ID or Password (Apple ID, Gmail account, Samsung Account, etc). Family Share / parental controls, also lock these settings and require entering a PIN or temporarily disabling these services.
Personal Information Backup
Personal Information Backup
Your device holds important personal information like photos, contacts, messages, and app data. To keep that information safe during a switch or upgrade, we recommend using a cloud-based backup like iCloud or Google One.
Protect and Prepare
Protect and Prepare
From cases and screen protectors to chargers, mounts, and wireless audio, the right accessories keep your device safe, connected, and ready for anything. Whether you're commuting, traveling, or working from home, accessories ensure your device supports you wherever life takes you.
Protect your device with Allstate/AppleCare+
Protect your device with Allstate/AppleCare+
Protect your device from life’s accidents, with a selection of options that provide coverage that fits your needs.
Who are you switching from?
Not seeing your current carrier? Find them here
You've Already Switched? Great!
You've Already Switched? Great!
Fill out a Switch and Save request form and submit proof of your previous device balance or termination charge within 60 days of activation for reimbursement.
Why Choose Cellcom?
