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Support
This is where you’ll find answers to all your questions about your phone, your plan, your accessories, your features, your bill or anything else associated with your Cellcom account and equipment. Can't find the answer to your question? Please contact us.
Device Tutorials
Troubleshoot issues, learn essential tasks, and discover more of what your technology can do for you.
Learn MoreFAQs
5G
Account & Billing
Advance Pay
Apple Watch GPS + Cellular
- What are the benefits to having an Apple Watch GPS + Cellular?
- What is the Apple Watch GPS + Cellular eligibility?
- How do I activate Cellular service on the Apple Watch GPS + Cellular?
- If I purchased an Apple Watch GPS + Cellular somewhere else, can I activate cellular service with Cellcom?
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Buyback Program
Coverage & Network
Device Protection
Device Troubleshooting
Flex
4G LTE
International
Messaging & Email
- Sometimes I receive the same text message multiple times. Is this normal?
- I just ported my number in and can't receive text messages from other carriers. Why is this?
- When I send text messages, the other party receives a blank message. What causes this?
- I can't send or receive any text messages.