This is where you’ll find answers to all your questions about your phone, your plan, your accessories, your features, your bill or anything else associated with your Cellcom account and equipment. Can't find the answer to your question? Please contact us.
Troubleshoot issues, learn essential tasks, and discover more of what your technology can do for you.Learn More
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How to read your bill, setting up automatic bill payment and more.Learn More
Account & Billing
Cellular Radio Interference
Messaging & Email
- Sometimes I receive the same text message multiple times. Is this normal?
- I just ported my number in and can't receive text messages from other carriers. Why is this?
- When I send text messages, the other party receives a blank message. What causes this?
- I can't send or receive any text messages.