We're Sorry
Roaming FAQs
What is Global Roaming?
Global roaming is when a customer uses a Cellcom iPhone 4S or newer handset with the customer's own mobile number and a Vodafone SIM outside North America for voice, data or sms.
How can I eliminate or reduce my roaming charges?
If you do not want to worry about roaming charges, you should consider our Premium Unlimited Plan. With this plan, nationwide long distance and roaming are included no matter where you are in the United States. For more information, please contact Customer Care at (800) 236-0055 or visit your local Cellcom retail or authorized agent location for assistance.
Do I need an international roaming solution when traveling to Puerto Rico or US Virgin Islands?
Your current Cellcom handset should work in Puerto Rico and US Virgin Islands (voice, text and data). Rates are listed below:
- Voice Services: $0.35 per minute
- Text Messaging: Standard domestic rates
- Data: $0.35/MB
Do I need an international roaming solution when traveling to Canada?
Yes, we suggest using our international roam solution when traveling to Canada. The rates for this service are listed below:
- Voice: $0.35/minute
- Text Messaging: Standard domestic rates
- Data: $0.35/MB