Switch & Save

How To Participate

  1. Transfer your number to Cellcom.
  2. Purchase a new phone and trade-in your existing one.
  3. Provide proof of your previous device balance or termination charge and we’ll reimburse you.
Customer Information
Name on Account
Street Address
Termination Fee Reimbursements
Phone Number Amount Operations

Attach proof of the early termination fee or previous device balance charge per line.

Acceptable items include:

  • A screenshot of your previous provider’s portal/app.
  • A copy of your previous provider’s bill.
  • A receipt showing the payment for these items. Accepted within 30 days of payment.

Proof must show the phone numbers associated with each charge. Please see examples below.

Example screenshot of provider's portal/app

Provider portal app example

Example AT&T bill/statement

ATT example

Example payoff receipt

Receipt example

Example US Cellular bill/statement

US Cellular example

Example Verizon bill/statement

Verizon example
Maximum 10 files.
16 MB limit.
Allowed types: jpg, jpeg, png, pdf.

*Please keep a copy of the form and proof for your reference.

Terms and Conditions

Activation at time of service with Flex Agreement and credit approval required. Available to new lines on new or existing accounts. Must port in number to Cellcom, trade in current phone in good working condition, and sign program agreement. Trade-in devices will participate in the currently active trade-in promotion. Credits applied through the Switch and Save program will equal the reimbursement amount less the total trade-in promotion amount. Prepaid services, employees, and Postpaid services on Cellcom's Unlimited Lite Plan are not eligible for this offer. Accounts requiring a credit deposit are not eligible. Past Cellcom line must have been deactivated for greater than 60 days to be considered new. Phone must remain active on the line of service for 15 months or credit will be charged back. If the customer cancels a ported line, the credit will be charged back. Account must be in good standing without any outstanding past-due balances to receive credits. Credit not redeemable for cash or transferable. Participation requires the submission of a program form along with proof of reimbursement amount per line. Cellcom has the right to request a copy of your original service agreement. All forms must be submitted within 60 days of activation. Reimbursement forms that are counterfeited, mechanically reproduced, altered, or tampered with are void. Cellcom cannot apply your credit unless you accurately and legibly complete all above information fields on the program form. Cellcom is not responsible for inaccurate, incomplete, illegible, lost, damaged, postage due, misdirected, or late program forms or for any services provided by third parties. All materials received become the property of Cellcom and cannot be returned. Please allow six-eight weeks after submission of reimbursement form for application of credit(s) on your Cellcom account.